{"id":1699,"date":"2010-07-06T07:40:31","date_gmt":"2010-07-06T13:40:31","guid":{"rendered":"https:\/\/douglaslucas.com\/blog\/?p=1699"},"modified":"2010-07-06T07:40:31","modified_gmt":"2010-07-06T13:40:31","slug":"how-to-call-congress","status":"publish","type":"post","link":"https:\/\/douglaslucas.com\/blog\/2010\/07\/06\/how-to-call-congress\/","title":{"rendered":"How to Call Congress"},"content":{"rendered":"<div id=\"attachment_1700\" class=\"wp-caption alignleft\" style=width: 300px;\">\n<a href=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/hart.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/hart-300x225.jpg\" alt=\"Hart Senate Office Building\" title=\"hart\" width=\"300\" height=\"225\" wp-image-1700\" srcset=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/hart-300x225.jpg 300w, https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/hart.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Hart Senate Office Building, via <a href=\"http:\/\/www.flickr.com\/photos\/35034350906@N01\/367728943\">goldberg<\/a><\/p>\n<\/div>\n<p>In addition to <a href=\"https:\/\/douglaslucas.com\/blog\/2009\/09\/17\/campaign-to-snailmail-all-535\/\">snail<\/a>&#8211;<a href=\"https:\/\/douglaslucas.com\/blog\/2010\/07\/05\/how-to-snailmail-congress\/\">mailing<\/a> Congress, I&#8217;ve telephoned elected officials (in both cases, I activist-ed in favor of a genuine <a href=\"https:\/\/douglaslucas.com\/blog\/2009\/09\/08\/can-i-have-some-healthcare-reform-democracy-please\/\" >public<\/a> <a href=\"http:\/\/www.huffingtonpost.com\/sandy-goodman\/an-open-letter-on-the-pub_b_277064.html\" onclick=\"javascript:pageTracker._trackPageview('\/outbound\/article\/www.huffingtonpost.com');\"> option<\/a> for health care &#8212; er, health insurance reform!).<\/p>\n<p>For me, calling Congress was an intimidating task at first. Maybe you know about the infamous <a href=\"http:\/\/www.cnr.berkeley.edu\/ucce50\/ag-labor\/7article\/article35.htm\">Milgram experiment<\/a> where research participants were asked to administer increasingly severe electric shocks to others &#8212; to actors pretending to be learners; the shocks were fake, but the participants didn&#8217;t know that. <\/p>\n<div id=\"attachment_1711\" class=\"wp-caption alignright\" style=width: 150px;\"><a href=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/doctor.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/doctor-150x150.jpg\" alt=\"scary doctor\" title=\"scary doctor\" width=\"150\" height=\"150\" class=\"alignright size-thumbnail wp-image-1711\" srcset=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/doctor-150x150.jpg 150w, https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/doctor-300x300.jpg 300w, https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/doctor.jpg 500w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">TRUST ME (via <a href=\"http:\/\/www.flickr.com\/photos\/kplawver\/4035839477\/\">Kevin Lawver<\/a>)<\/div>\n<p>Despite the screaming and the heart-pain complaints from the actors, despite the actors banging on the divider wall and pleading, most participants allowed the technician-coat experimenter to goad them into pressing not just the <em>extreme intensity shock<\/em> and <em>Danger: Severe Shock<\/em> buttons, but finally the <em>XXX<\/em> button that resulted in the actors&#8217; silence. (Several participants laughed nervously or cried throughout; the experiment has been repeated with the same results as recently as 2009; researchers have used a real-life puppy, too, wondering if perhaps the participants figured out the shockee was an actor &#8212; no, all participants in that one killed the puppy.) Stanley Milgram explained these results in terms of conformity and fearful obedience to authority; I think whatever the reasons are, they lie behind patients&#8217; fear of asking doctors questions (for example), and also my initial fear of phoning Congress!<\/p>\n<p>Anyway. Calling Congress members became easier after I did it a few times. Aides answer (rarely do Congress members), and without exception I found them friendly, if rushed. They want you to get to the point, and you should. Though there are scripts online for various causes, I wrote out a paragraph for what I&#8217;d say, so that I wouldn&#8217;t sound like an <a href=\"https:\/\/secure.wikimedia.org\/wikipedia\/en\/wiki\/Astroturfing\">astroturfer<\/a>&#8216;s employee. Each paragraph matched the structure of my letters: 1) who I am (including occupations &#038; city) and what I wish from the Congress member; 2) One or at most two sentences of reasoning &#8212; including poll statistics or actual quotes from the Congress member; 3) Reiteration of what I wish from the Congress member and a friendly thank you.<\/p>\n<div id=\"attachment_1717\" class=\"wp-caption aligncenter\" style=width: 150px;\"><a href=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/redphonetrees.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/douglaslucas.com\/blog\/wp-content\/uploads\/2010\/07\/redphonetrees-150x150.jpg\" alt=\"My Headquarters\" title=\"redphonetrees\" width=\"150\" height=\"150\" class=\"aligncenter size-thumbnail wp-image-1717\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">My Headquarters (via <a href=\"http:\/\/www.geograph.org.uk\/photo\/248336\">John Smith<\/a>)<\/p>\n<\/div>\n<p>And actually, unlike what might well be the case with snailmail, no aides seemed to mind when I was called from out of their members&#8217; constituencies (I did call my own representatives at times), specifically since the issue (health reform) was national and especially when I mentioned nationwide donations (such as through <a href=\"http:\/\/www.actblue.com\/\">ActBlue<\/a>). Some aides asked for my ZIP &#8212; I&#8217;ve received a few mailings &#8212; and when the aides themselves seemed especially pleased with my perspective, I could hear it in their voices. A bad-result call ended with an aide saying, basically, &#8220;Thanks, bye&#8221;; a good-result call ended with an &#8220;I&#8217;ll be sure to pass along your comments to the Senator\/Representative, thanks so much!&#8221;<\/p>\n<p>Sometimes I opened with a compliment regarding something the Congress member did that I appreciated (easy to find from his or her website, or from the <a href=\"https:\/\/douglaslucas.com\/blog\/2010\/07\/05\/how-to-snailmail-congress\/\">search strategies discussed in this post<\/a>), and sometimes I simply called to say nothing more than thanks for a specific quote the Congress member gave the press or whomever; these aides and Congress members typically get angry phone calls, so it&#8217;s nice for them to receive gratitude every once in a while.<\/p>\n<p>Some people went out of their way to tell me this type of activism is worthless, saying the aides&#8217; phones must be perpetually busy. Well they&#8217;re not. I had a little trouble getting through the final day or two before the <a href=\"http:\/\/topics.nytimes.com\/top\/news\/health\/diseasesconditionsandhealthtopics\/health_insurance_and_managed_care\/health_care_reform\/index.html\">health reform legislation passed<\/a> &#8212; but generally I had no trouble.<\/p>\n<p>Phone numbers for elected officials can be found at USA.gov <a href=\"http:\/\/www.usa.gov\/Contact\/Elected.shtml\">here.<\/a> Definitely check out <a href=\"https:\/\/douglaslucas.com\/blog\/2010\/07\/05\/how-to-snailmail-congress\/\">my preceding post for more stratagem<\/a>. I think people neglect a whole lot of good activities &#8212; such as calling Congress &#8212; simply because the <a href=\"https:\/\/secure.wikimedia.org\/wikipedia\/en\/wiki\/Transaction_cost\">transaction costs<\/a>, the totals of the effort and the irritation that must be endured to do the good deed, are too high. Activists should lower them, with info and otherwise.<\/p>\n<p class=\"wp-flattr-button\"><a class=\"FlattrButton\" style=\"display:none;\" href=\"https:\/\/douglaslucas.com\/blog\/2010\/07\/06\/how-to-call-congress\/\" title=\" How to Call Congress\" rev=\"flattr;uid:DouglasLucas;language:en_GB;category:text;tags:Activism,DC,Politics,blog;\">Hart Senate Office Building, via goldberg In addition to snail&#8211;mailing Congress, I&#8217;ve telephoned elected officials (in both cases, I activist-ed in favor of a genuine public option for health care...<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Hart Senate Office Building, via goldberg In addition to snail&#8211;mailing Congress, I&#8217;ve telephoned elected officials (in both cases, I activist-ed in favor of a genuine public option for health care &#8212; er, health insurance reform!). For me, calling Congress was an intimidating task at first. Maybe you know about the infamous Milgram experiment where research [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46,38,24],"tags":[125,119,111],"class_list":["post-1699","post","type-post","status-publish","format-standard","hentry","category-activism","category-dc","category-politics","tag-activism","tag-dc","tag-politics"],"_links":{"self":[{"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/posts\/1699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/comments?post=1699"}],"version-history":[{"count":32,"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/posts\/1699\/revisions"}],"predecessor-version":[{"id":1734,"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/posts\/1699\/revisions\/1734"}],"wp:attachment":[{"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/media?parent=1699"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/categories?post=1699"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/douglaslucas.com\/blog\/wp-json\/wp\/v2\/tags?post=1699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}